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AUTOHUB

Help & FAQs

Answers about buying, selling, loans, insurance and service — or talk to us anytime.

Buying

Are the listed prices on-road?

New car prices are ex-showroom unless marked on-road. Tap “Get on-road price” on any car to see registration, insurance and taxes for your city.

Can I test drive at home?

Yes. Doorstep test drives are free in Chennai, Bengaluru, Hyderabad, Mumbai, Delhi and Pune.

What does Autohub Certified mean?

The car passed a 140-point inspection and comes with a 1-year warranty and a 7-day money-back return.

Selling

How fast can I sell my car?

Most sellers complete the inspection and receive payment within 24 hours of booking.

Do you buy cars with a running loan?

Yes. We close the loan with your lender directly and pay you the balance.

Finance & Insurance

Will checking loan offers affect my credit score?

No. We use a soft enquiry that is not reported as a loan application.

Can I transfer my no-claim bonus?

Yes. Your NCB moves with you to a new insurer or a new car within 90 days of policy expiry.

Service

Are genuine parts used?

Partner workshops use genuine or OEM-equivalent parts and every job carries a 1,000 km warranty.

Is pickup and drop really free?

Yes, within 15 km of a partner workshop. Beyond that a flat ₹299 applies.

Still need help?

Our auto experts are available 9 AM to 8 PM, all week.

Contact Us